SHIPPING
Free shipping in Finland for orders over 150 euros to the nearest post office or to the post office pick-up point of your choice.
Large parcels cannot be picked up in pick-up machines, but come to the nearest post office.
Otherwise, delivery prices are based on the size of the package, and home deliveries are always subject to a charge.
We aim to post all stock products on the next business day, and the mail usually takes 1-2 business days.
For some products, the delivery time is approx. 5-9 days, which is mentioned separately in the product information.
If you haven’t received an order confirmation in your email, please check your spam folder.
PAYMENTS
Bank payments: Nordea, Osuuspankki, Danske Bank, Savings Bank, Oma Savings Bank, POP Bank, Aktia, Handelsbanken, Ålandsbanken and S-Bank
Invoice and installment services: Walley, OP Invoice and Jousto
Card payment: Visa, Mastercard and American Express
Mobile payment: MobilePay, Pivo, Siirto
Paytrail Oyj (2122839-7) operates as the payment intermediary service provider and in cooperation with Finnish banks and credit institutions. Paytrail Oyj appears as the recipient of the payment on the bank statement or card invoice and forwards the payment to the merchant. Paytrail Oyj has a payment institution license. In cases of complaints, we ask that you first contact the supplier of the product.
Paytrail Oyj, business ID: 2122839-7
Innova 2
Lutakonaukio 7
40100 Jyväskylä
https://www.paytrail.com/en/consumer/information-about-paying
RETURNS
The products you ordered can be exchanged and returned for 14-days.
Products to be returned must be unused and in their original packaging. In the case of exchanges and returns, attach an explanation of the customer return with the shipment.
You can leave the package of returned products at the post office as a customer return without postage. Discounted products and special order wheels and rims do not have the right of return.
Posti’s customer return costs of €12 are deducted from the amount to be returned.
How to return:
-Pack the product
-Include a free statement of what is to be returned or exchanged, a receipt or order number and an IBAN account number for the refund.
-Take the package to the Post office.
-Ask for a return receipt/tracking code from the post office and KEEP IT! A lost package will not be replaced without that receipt.
Contact information for returns:
Posti contract code: 673694
Signature Bmx
Maakotkantie 12
01450 Vantaa
